ContentPage

Complaints

Customer satisfaction is important to us at ERIKS, and we do everything we can to meet your requirements. However, we understand that you might not always be completely satisfied with the service.

If you have a complaint about the service provided by ERIKS, please send an email containing your complaint and your company and contact details to webshop@eriks.nl or call us during office hours (8.15 a.m. – 4.45 p.m.) on +31 (0)72 514 15 14.

We will aim to provide you with a reply to resolve your issue within five working days.

You can also submit your complaint through the Thuiswinkel.org website.