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Delivery methods

Delivery

Would you like us to send your order to you? Then you can choose a delivery address where we will deliver your items. Items in stock that are ordered before 4.30 p.m. are delivered the next day.

If there are items with a delivery date which has been changed, the item with the latest delivery date determines when the whole order is delivered. You will find the delivery date on the order overview page when you are ordering. Would you prefer partial deliveries? If so, please contact our customer support team.

The handling fees depend on the total value of your order:

  • EUR 7 for orders under EUR 150.
  • No shipping and handling fees are charged for orders exceeding EUR 150.

You will always receive an order confirmation and you can check the current status of your order in your order history, irrespective of the delivery method. Do you have any questions? Do not hesitate to contact us.

Terms and conditions of delivery

These general terms and conditions apply to all agreements between ERIKS and its customers, as well as to all quotations and orders issued by customers to the exclusion of any terms and conditions of the customer. ERIKS is only bound by deviations in the applicability of these general terms and conditions and of the general terms and conditions themselves after they have been confirmed by ERIKS in writing to the customer.

At the time of the conclusion of the agreement, the customer is deemed to have agreed to the exclusive applicability of these general terms and conditions; the same applies to any subsequent orders placed by the customer, either verbally, by telephone or facsimile or in any other way whatsoever, rendering a written confirmation from ERIKS superfluous.

PDF leveringsvoorwaarden Terms and conditions of delivery

Dear visitor,

How is ERIKS handling the recent developments regarding COVID-19?
The new coronavirus is currently expanding. ERIKS has taken all necessary precautions to protect its employees. The shipment of products ordered on our webshop proceeds as usual.

Which measures did ERIKS take?

  • ERIKS employees practise the current hygiene instructions as set by the RIVM (including social distancing of 1.5m);
  • All employees essentially work from home, excepting our Logistics department;
  • Picking up your orders from ERIKS locations is no longer possible.

Impact on delivery
Currently the spread of COVID-19 is not affecting the delivery performance of ERIKS. Orders are both handled and shipped normally*. We keep in close contact with suppliers who have production sites in areas struck by COVID-19. When necessary, we will seek alternatives to guarantee our deliveries as well as possible. Generally speaking, our stock is sufficient. However, because the situation in the affected areas can change at any moment the status regarding our delivery remains a snapshot of the current situation.

** Exceptions to this are facemasks, overalls, disinfectants and related hygiene products. Unfortunately, due to a worldwide shortage these products are currently unavailable.

The ERIKS Webshop-team